Frequently Asked Questions
HOW DO I ORDER BALLOONS?
Oh my gosh, we are so thrilled to work with you!!! Step 1, fill out our online inquiry with all your event details. Step 2, one of our stylists will call you within 3-5 business days (not the weekend!). If you need to hear from us sooner, please call 615-955-0565. Step 3, after all your questions are answered and you’re ready to order, we can process your payment over the phone. Alternatively, you can visit us in person to choose colors (see details in the next FAQ). Step 4, pick up your order/receive you delivery at the date and time you schedule with our balloon stylist. Step 5, enjoy your gorgeous balloons!!! And tag us in your instagram pics @vroomvroomballoon and #vroomvroomballoon :)
DO YOU HAVE A SHOWROOM?
Yes, our flagship balloon bar is located at Harlan Ruby in East Nashville. You can walk in anytime the shop is open, however we highly recommend ordering ahead of time to secure your balloon and pick up time.
Located at HARLAN RUBY in East Side Station:
805 Woodland Street, Suite 301
Nashville, TN 37206
WHAT TYPE OF BALLOONS DO YOU USE?
We use the highest quality balloon available. Our latex balloons are coated with a glue to extend the life from18-24 hours to 2-14 days!* Your jumbo balloons could last up to 3 months and we've even heard of mylar balloons lasting 4 years!* Installations last anywhere from 1 day to 3 months.*
*We cannot actually guarantee your balloons will last at all once you leave our shop or we drop them off to you, as you might walk into a pokey awning, rest your balloons against a hot wall/car, get scared and let go, leave them in the cold/hot, over-expose them to the elements, forget them in your car, or someone could simply steal them from you. Helium is very sensitive to extreme heat and cold: this means the life span of your balloon could be effected by the temperature of your house or the weather outside. If we pop you balloon, we will replace it. If you/someone else/mother nature pops/loses/steals/destroys/damages/pokes/bites/lets go of your balloon, Vroom Vroom Balloon is not held responsible.
CAN MY BALLOON BE CUSTOMIZED?
Of course— personalization is our specialty! Fiona, one of our owners, is a hand letterer and can write/draw almost anything on your balloon, no matter the size. We have many color options for you to choose from. Bonus! She’s almost always here, so we can usually accommodate walk in personalization orders.
CAN I CHOOSE MY OWN Confetti, TASSEL & BALLOON colorS?
Yes, our bespoke balloons are made to your liking. Feel free to provide us with your branding colors or invitation suite- we can match almost anything!
All confetti is cut and mixed by hand, so we probably have your bestie’s favorite shade of eucalyptus blue to pair with coral, goldenrod and rose gold. (Gosh, that girl is specific!!)
Custom balloon colors are available upon request.
DO YOU DELIVER?
Yes we do. We service all of Nashville. Delivery is priced according to location and time. On site balloon styling and installation is also offered.
DO YOU SHIP?
Yes, again! Processing time is 7 business days plus ship time, so we recommend ordering at least 2 weeks in advance. We offer hand lettered personalization on shipped balloons, ask our stylist for more info!
DO YOU SELL FLAT PACKED/UN-INFLATED BALLOONS?
Yes, they are ready to travel! You can even have personalization!!
DO YOU FILL BALLOONS I ALREADY HAVE?
There is currently a helium shortage, so we have chosen not to fill outside balloons.
WHAT OTHER SERVICES DO YOU OFFER?
Have you seen our tassel installations? Equally as stunning as our organic balloons installs, these offer a unique backdrop or art piece for your next event. Enjoy incorporating your logo on a balloon or even your logo made out of balloons! From Corporate events, product launches, publicity, christenings, weddings to engagements, we do it all and look at each concept individually.